Q. What should I do if I have lost or damaged a library book at East?

Answer

If you have lost or damaged a library book you will need to replace it to avoid having your borrowing limits restricted or being invoiced for a replacement by the Finance Department.

You can replace the exact title yourself by purchasing it at a local bookstore, or online. We recommend http://www.bookdepository.com because they will ship to Singapore free of charge and are very reliable. When the library receives the replacement copy we will take it off your library record.

Alternatively, you can come to the library and we will order it for you. Once the order is placed the book will be taken off your library record immediately - no need to wait for delivery.

If you the exact book is no longer available for purchase and/or no longer required by the library, the librarian will suggest a replacement title of equal value.

If the Finance Department invoices you for the book there will be an administration fee added to the cost of the book.

Topics

  • Last Updated Mar 22, 2017
  • Views 16
  • Answered By Barbara Reid

FAQ Actions

Was this helpful? 0   0