Q. Why isn't Tales2Go working at East and Dover?

I get a message saying that I need to install flash, but I know that flash is installed


Answer

This appears to be a problem with Chrome. Here are the simple steps you can take to fix it:

 

  1. Sign in to Tales2Go on your Chrome browser
  2. While Tales2Go is opening open another browser tab
  3. Go to settings (3 dots on top right corner of your screen)
  4. Scroll down to ADVANCED and click on it then continue to scroll to CONTENT SETTINGS
  5. Click on CONTENT SETTINGS and scroll to FLASH and click on it
  6. Go back to the Tales2Go tab and copy the address (URL)
  7. Return to settings and select ADD and paste the Tales2Go URL in the box
  8. Go back to Tales2Go and search for a title.  FLASH should be working now

 

 

  • Last Updated Aug 22, 2017
  • Views 9
  • Answered By Barbara Reid

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