What should I do if I have lost or damaged a library book at East?

Answer

If you have lost or damaged a library book you may need to replace it to avoid having your borrowing limits restricted or being invoiced for a replacement by the Finance Department.

Please contact the library to find out if your book is exempt from charges due to age, cost or usage.

If you do need to replace it, you can replace the exact title yourself by purchasing it at a local bookstore, or online.

We recommend https://blackwells.co.uk/  because they will ship to Singapore free of charge. You can even have the book shipped directly to school. Just email us your confirmed order with our address on it and we will consider the book replaced or when you bring in  the replacement copy we will take it off your library record.

Our local recommended suppliers are https://closetfulofbooks.com/ and https://singapore.kinokuniya.com/

Once the order is placed and the library receives a copy of the confirmation of delivery to school, it will be taken off your library record immediately - no need to wait for delivery.

If the exact book is no longer available for purchase and/or no longer required by the library, the librarian will suggest a replacement title of equal value.

Once finance has issued an invoice we will be unable to accept a replacement or returned book as it will have been removed from the library system. 

 

 

 

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  • Last Updated Oct 04, 2023
  • Views 3771
  • Answered By Barbara Reid

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